Privacy Policy

1. General Provisions

This privacy policy (hereinafter referred to as the "Policy") establishes the main principles and procedures for how we process your personal data when using our online store (hereinafter referred to as the "e-store"). We respect your privacy and are committed to protecting your personal data. UAB "Vandens Srautas" focuses on providing the highest quality services to its customers.

2. Data Collection

We collect the following personal data about you:

Name, surname, email address, phone number, address.
Purchase history and preferences.
IP address, browser type, login information, and other technical information.

3. Methods of Data Collection

Registration forms: when you register in our e-store.
Order forms: when you place an order.
Cookies: when you browse our website.

4. Data Usage

We use your data for the following purposes:

Order processing and delivery.
Issuing invoices and financial transactions.
Customer service and support.
Sending information about news and offers (with your consent).
Direct marketing if you have given consent.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or disclosure. All products have ISO 9001:2000, GOST, EN10253-1,2, DIN - 2605 compliance certificates.

6. Data Sharing

We may share your personal data with:

Third-party service providers who help us conduct operations (e.g., delivery services, payment service providers).
Government authorities when required by law.

7. User Rights

You have the right to:

Receive information about the personal data processed about you.
Request correction of inaccurate data.
Request deletion of your personal data ("right to be forgotten").
Object to data processing for direct marketing purposes.

8. Cookies

Our website uses cookies:

Functional cookies: necessary to ensure the operation of the website.
Analytical cookies: allow collecting information about website usage.
Marketing cookies: used to provide personalized advertising.

9. Policy Changes

We reserve the right to change this policy. We will inform you about significant changes on the website or by email.

10. Contact Information

If you have questions about this policy or want to exercise your rights, please contact us:

Email: info@vsrautas.com
Phone: +370 698 30170
Address: J. Basanavičiaus g. 160D-5, Šiauliai, LT-76128